Privacy Policy

1. Introduction

Salon by Riri ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit salonbyriri.com, interact with us through social media, or visit our salon located at 27932 La Paz Road, Suite D, Laguna Niguel, CA 92677.

By using our website and services, you agree to the practices described in this policy.

2. Information We Collect

Information you provide: When you book an appointment, contact us, or apply for a position, you may share your name, email address, phone number, appointment details, hair history and service preferences, career application information, and the contents of messages you send us.

Information collected automatically: When you visit our website, we may automatically collect your IP address, browser and device type, pages visited, and information through cookies and similar technologies.

Information from third parties: We may receive information from our booking or customer relationship management (CRM) platform, social media platforms such as Instagram, and review platforms.

3. How We Use Information

We use the information we collect to book and manage appointments, provide salon services, respond to inquiries, send appointment reminders, send marketing communications only with your consent, process job applications, improve our website, and comply with legal obligations.

4. Text Messages (SMS)

By providing your phone number, you consent to receive appointment-related text messages and, if you opt in, promotional text messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Your mobile number and SMS opt-in consent are never sold or shared with third parties for their marketing purposes.

5. Email Marketing and Unsubscribe

If you opt in to receive marketing emails, you may unsubscribe at any time using the link in any marketing email or by contacting us at hello@salonbyriri.com. We will process your request promptly.

6. How We Share Information

We may share information with service providers who help us operate our business, including booking and CRM platforms, hosting providers, payment processors, and analytics services. We may also disclose information when required by law or in connection with a business transfer.

We do not sell personal information.

7. Cookies and Analytics

Our website uses cookies and similar technologies to understand how visitors use the site and to improve your experience. You can control cookies through your browser settings. Disabling cookies may affect some features of the website.

8. Third-Party Links and Embedded Content

Our website may include links to and embedded content from third-party platforms such as Instagram, Google Maps, and review widgets. These third parties have their own privacy policies, and we are not responsible for how they handle your information.

9. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete it or anonymize it.

10. Data Security

We take reasonable measures to protect your personal information using appropriate administrative, technical, and physical safeguards. However, no method of transmission or storage is completely secure.

11. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your personal information, correct inaccurate information, and opt out of the sale or sharing of your personal information. You also have the right not to receive discriminatory treatment for exercising these rights.

To submit a request, contact us by email at hello@salonbyriri.com or by phone at (949) 204-7919. Under California's Shine the Light law, you may also request information about our disclosures to third parties for their direct marketing purposes.

12. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Services for minors require the involvement of a parent or legal guardian.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

14. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Salon by Riri, 27932 La Paz Road, Suite D, Laguna Niguel, CA 92677

Phone: (949) 204-7919

Email: hello@salonbyriri.com